| e-Biller is Multi-layer
Customer Hierarchy Billing and capable of billing from a residential
consumer to big corporate client under one roof. |
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| Its Multi-layer
Customer Hierarchy architecture is broadly categorized in three sections,
namely:
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| •
Account Level Billing |
| •
Account & Sub-Account Level Billing |
| •
Account & Sub-Account with Application Level Billing |
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| Account
Level Billing |
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| Diagram-1 |
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| Account Level Billing is primary level
of hierarchy e-Biller supports. Using this e-Biller operator can configure
their customer’s hierarchy having various features, including:
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| • It allows operator to
assign up to 999 (Nine Hundred and Ninety Nine) Accounts under same customer. |
| • e-Biller generates
separate invoices for each account under each customer. |
| • Using e-Biller operator
can generate over the web, any customer consolidated summary invoice of his
accounts, for a particular month.
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| Account
& Sub-Account Level Billing |
| Account & Sub-Account Level Billing
is extension of previous level of hierarchy which e-Biller supports.
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| In this competitive market, retention
of corporate clients is key factor for any Telecom operators. Often corporate
clients want to purchase the services in such manner which suites its own
organization settings.
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| e-Biller has come up with revolutionary
way of Multi-layer Customer Hierarchy Billing to assist the Telco
operators to provide the proper and best solutions to its corporate clients.
This section has been depicted with the help of two diagrams as shown below: |
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| Diagram-2 (Typical customer organization) |
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| Diagram-3 (Big corporate organization) |
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| e-Biller has ample number of facility
for the operator to choose and configure their customer’s hierarchy.
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| Set Up |
| • Operator can setup up to
999 (Nine Hundred and Ninety Nine) Primary Accounts under any customer named as
First Layer. |
| • Operator can further
assign up to 999 (Nine Hundred and Ninety Nine) Sub-Accounts under any customer
individual account named as Second Layer. |
| • AND Operator can go
up to 999 (Nine Hundred and Ninety Nine) Layer below the chain of
customer hierarchy and provide a complete 999*999 Matrix for individual
customer. |
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| Invoices |
| • e-Biller provides facility
to generate separate invoices for each primary account under its First Layer of
individual customer. In this all the Sub-Account charges are billed below the
layer are on Primary layer. |
| • e-Biller also provides the
facility to generate separate invoices for each Sub-Account under its Second
Layer.
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| • AND e-Biller also allow
operator to choose its Sub-Account Level of Billing and can go below the layer
chain to produce individual invoices of that layer. Such as in the above Diagram
– 3 operators can setup and generate invoices at LEVEL THREE OR BELOW
THE CHAIN of the customer. |
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| Consolidated Summary: |
| e-Biller provide facility to operator
to reflect the customer's organization within the customer master, to assist in
providing analyzed consolidated information for the customer's use (provide a
total picture of a customer's organization, to assist sales and marketing to
the customer).
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| e-Biller operators can generate over
the web for: |
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| • Any customer consolidated
summary of his entire accounts and Sub-accounts for a particular month. |
| • 2. Any Primary Account
consolidated summary of his entire Sub-accounts down the level for a particular
month. |
| • 3. Any Sub-Account
consolidated summary of his entire child Sub-accounts down the level for a
particular month. |
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| Account
& Sub-Account with Application Level Billing |
| Customer has never ending requirements
and us as service provider has to satisfy them with our utmost capabilities for
each of their requirements. Marketing executives always tries to sell their new
services to each and every department of the customer organization and they
need facility to add those services in such a manner that it don't upset the
customer organization hierarchy depiction and don't create extra overheads.
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| e-Biller has come up with solution to
cope these problems and has provided an extended arm (as Application) to
the operator which can be assigned under any level of Account - Sub-Account
Hierarchy. |
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| Diagram-4 (Big corporate organization
extended) |
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| Set up |
| In addition to e-Biller Multi-layer
Customer Hierarchy Billing as depicted above, operator are allowed to add
multiple applications under any level of Account & Sub-Accounts. These are
augmented with pre-defined Billing Plans where various combinations of setup
been provided for Usage Rating, MRC, Discounts and Charges. |
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| Invoices |
| In addition to Invoice facility as
depicted above, e-Biller further integrates application in it and are broadly
categorized in two ways, as:
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| • Billing Application under
own parent – Here e-Biller generates invoices with Application billed as
extended arm of Account & Sub-Account. |
| • Generate Separate Invoices
for Application – Here e-Biller generates individual invoices for each
application. This gives e-Biller users facilities to bill customers division
separately. |
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| Consolidated Summary: |
| e-Biller properly merges the
Application billed items to its immediate hierarchy and provide correct
consolidated summary.
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| In e-Biller all the above mentioned
combination of summaries for customer/Account/ Sub-Accounts at any level holds
true and applications information gets merged properly. |
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